⚠ For players 21+ only

Gamble responsibly at dr77

Keep the fun within limits — dr77 gives you all the tools to play safely, mindfully, and in control.

Why is responsible gambling important?

Online betting and casino games are a form of entertainment — and that entertainment stays healthy only when you are aware of your own limits. dr77 is committed to providing players in Bangladesh with a safe environment where fun never becomes harmful.

We believe every player has the right to make their own decisions. But when betting no longer feels like just fun, seeking help is a sign of courage, not weakness. On this page you will find all of dr77's responsible gaming tools, ways to recognise early warning signs, and easy ways to get support.

Remember: gambling is not a reliable way to earn money. Every bet carries the risk of loss. Only play with money you can afford to lose.


Age restriction: 21+ mandatory

To register and play at dr77, you must be at least 21 years old. Age is verified during account verification. If we suspect anyone under 21 is using the platform, we will suspend that account immediately.

  • Never open an account in a minor's name.
  • Keep your login details away from younger members of your household.
  • Use password protection on your own devices.

Protection for minors

To prevent younger family members from accessing online gambling sites, we recommend a few simple steps:

  • Use parental control software on your devices.
  • Enable site blocking in your browser settings.
  • Always log out after using the dr77 app or website.
  • Keep your payment method accounts (bKash, Nagad, Rocket) out of reach of children.
  • Never allow anyone to place bets on your behalf.

Our safety tools

dr77 helps players stay in full control of their gambling. The tools below can be activated at any time.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Lowering the limit takes effect immediately; raising it takes effect after a set waiting period.

Loss Limit

Decide in advance the maximum amount you are willing to lose within a given period. When the limit is reached, your session ends automatically.

Session Time Limit

Set a maximum playing time. When the time is up, you will receive a warning and your session will end.

Time-Out

If you want to take a break for a few days, temporarily close your account for anywhere from 24 hours to 6 weeks. During this time, no bets or deposits can be placed.

Self-Exclusion

If you feel you need a longer break, you can close your account for 6 months or permanently. Cancelling this decision requires assistance from the support team.

Reality Check

Receive pop-up notifications at regular intervals — see a summary of how long you have been playing and how much you have won or lost.


How to self-exclude?

The self-exclusion process at dr77 is simple and quick. Follow the steps below:

1

Contact live chat

Write to dr77's 24/7 live chat to request self-exclusion.

2

Choose a duration

6 months, 1 year, 5 years, or permanent — let us know whichever feels right for you.

3

Identity verification

For security, the support team will confirm your identity.

4

Account closed

As soon as your request is confirmed, your account will be deactivated and a confirmation will be sent to your email.

Set a deposit limit

Playing within a budget is the most effective protection. To set a deposit limit at dr77:

Limit rules

  • Daily, weekly, and monthly limits can be set separately.
  • Lowering a limit takes effect immediately.
  • Raising a limit takes 7 days to come into effect — this prevents overspending in an impulsive moment.
  • Minimum deposit is ৳300.

Time-out details

  • 24 hours, 7 days, 1 month, or 6 weeks — choose any duration.
  • During a time-out, deposits, bets, and bonuses are all suspended.
  • Your account will reactivate automatically when the period ends.

Recognise the early warning signs

Gambling addiction develops gradually. If you notice any of the signs below in yourself or someone close to you, consider seeking help.

Personal signs

  • Placing more bets to try to win back lost money.
  • Trying to stop gambling but being unable to.
  • Lying or hiding the truth about gambling.
  • Prioritising gambling over family, friends, or work.
  • Anxiety, depression, or sleep problems.

Financial signs

  • Gambling with money needed for essential expenses.
  • Playing using borrowed money or by draining savings.
  • Feeling a constant urge to place larger and larger bets.
  • Being unable to pay bills or debts because of gambling.
  • Hiding the amount you gamble from others.

These signs do not make you a bad person — this is a health issue that has a solution. dr77's support team is ready to help you in complete confidence.


Tips for healthy gambling

Set a budget

Decide how much you are willing to spend before you start playing. This is your entertainment budget — losing it should not affect your household finances.

Set a time limit

Decide how long you will play before each session. Set an alarm and take a break when time is up.

Treat it as entertainment

Gambling is not a way to earn money. It is entertainment, just like going to the cinema or a restaurant — plan for it the same way.

Do not chase losses

Continuing to play to win back lost money, thinking "I'll win this time", is the most dangerous habit. If you lose, end the session.

Keep a clear head

Do not place bets when you are stressed, sad, or tired. Stop playing when your ability to make sound decisions is impaired.

Tell someone you trust

Let a family member or trusted friend know you bet online. Openness helps prevent addiction.


Reach out if you need help

If you feel at dr77 that your gambling is getting out of control, do not wait — talk to us. Our support team is by your side in Bengali and English, 24 hours a day, 7 days a week.

All conversations are completely confidential. No judgment, just help.

Contact us directly

Live Chat — 24/7 support

[email protected]

Our commitments

  • Self-exclusion will be activated immediately upon your request.
  • We will not send you any promotional messages during your self-exclusion period.
  • Your personal information will be kept completely confidential.
  • The required waiting period for any limit change will be strictly observed.
  • If you wish, we can direct you towards professional support.

Enjoy safely — play at dr77

Playing responsibly does not mean less fun — it is the path to lasting enjoyment.

Frequently Asked Questions

At dr77, self-exclusion can be set for 6 months, 1 year, 5 years, or permanently. Just let the support team know via live chat or email and they will act promptly.

Yes. You can request a withdrawal of any balance remaining in your account during self-exclusion. Withdrawals are typically processed within 1 hour. For more details, write to [email protected].

Lowering a deposit limit takes effect immediately — this is for your protection. Raising a limit takes 7 days to come into effect. This delay is intentional, to prevent overspending in a moment of impulse.

A time-out is a short-term break (24 hours to 6 weeks) — your account reactivates automatically when the period ends. Self-exclusion is long-term (6 months or more) and requires the support team's assistance to cancel during the period.

Change your password immediately and notify dr77 via live chat or at [email protected]. If you suspect a minor is using it, we will investigate and take the necessary steps.

dr77 live chat is active 24/7. You can also reach us by email at [email protected]. Responsible gaming requests such as self-exclusion or limit settings are processed with the highest priority.

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